Customer Relationship Executive

Overview

The Customer Relationship Executive (CRE) at GameStop is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing GameStop clients.

Successful candidates will have a track record of sales achievement, as well as experience with analyzing industry trends and competitive landscapes; researching new opportunities and potential partners that align with corporate strategy; building relationships with new clients, partners, and vendors to accelerate growth in new accounts; and participating in industry-relevant associations to build brand awareness and cultivate relationships for future business pursuits.

Contributions

Contributions will include:
The CRE is client-facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships.
This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities.

• Conducts analysis of competitive and industry trends to identify new vehicles, opportunity pipelines, and partnerships.

• Works with capture resources to develop the overall win strategy and performs associated opportunity marketing.

• Develops, organizes, and executes client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customers.

• Represents GameStop within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors.

• Interacts routinely with all levels of GameStop's Sector, Division, and Operations management, staff, and customers, and owns, prioritizes, and follows through on action items.

Qualifications

Specific qualifications of the ideal candidate include the following:

• Bachelor's Degree in Business, Marketing, Computer Science, Systems Engineering, or a related degree.

• Minimum of 6 years of experience in IT, preferably in business development or sales.

• Demonstrated experience in navigating acquisitions processes successfully.

• Successful track record of identifying and closing opportunities.

• Strong organization, presentation, and planning skills and experience.

• Excellent written/verbal communication skills.

• Ability to manage multiple priorities in a fast-paced, high-growth environment.

• Must be a U.S. citizen.

• Local candidates preferred.

Personal Style

• Self-motivated, confident, and entrepreneurial.

• Thrives in, and enjoys, a high-energy, fast-paced environment. Proven ability to present an exceptional, energetic, effervescent, engaging, and effective leadership style, manifested through words and action.

• Intellectual strength, with a disruptive thought process and a unique perspective.

• High moral values, confidence, humility, and integrity.

• Creative and strategic outlook with the flexibility to respond to changing demands. Thinks beyond day-to-day responsibilities to understand broader corporate strategy.

• Hands-on operating style and a desire to roll up sleeves while providing the vision that inspires confidence and motivates team members at all levels to support growth goals.

About GameStop

GameStop is a Change Agent in the retail and gaming industry, bringing new thinking to customers and partners across various sectors. Through our customer-centric approach, we are fundamentally changing the expectations our clients have for true shared accountability in delivering top-tier experiences.

As an employee-focused company, we prioritize investing in our employees to enable them to do the greatest work of their careers - and reward them for outstanding contributions to our growth.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GameStop participates in the E-Verify program.

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